Emergency guidance
When the situation is urgent
Online mental health care is not suitable for conditions requiring immediate intervention or direct monitoring.
Seek the nearest emergency department immediately with a trusted person if there is
- Intent or a plan to harm oneself
- A serious threat to harm another person
- Severe agitation or loss of behavioral control
- Acute psychosis or severe confusion
- Intoxication or overdose
- Substance withdrawal
- Severe refusal of food or fluids
- Deterioration that prevents basic safety
Do not wait for a clinic appointment or a WhatsApp response.