Seek local in-person care now

Immediate risk to self or others, an attempted suicide, acute psychosis, severe agitation, poisoning or overdose, dangerous substance withdrawal, a seizure, loss of consciousness, or a medical emergency must not wait for a clinic reply or online appointment. Contact the service appropriate to the situation or go directly to the nearest functioning emergency department or health facility.

In Sudan

Police Emergency (Al-Najda)

Police reports999

Call to report immediate danger, assault, a serious threat, severe violence, or a situation requiring urgent police intervention.

Call Police 999
999 is presented here as a police-reporting route. Response speed may vary by state and operating conditions.

Central Ambulance

Khartoum State only333

For urgent medical and ambulance assistance within Khartoum State, including attempted suicide, dangerous overdose, poisoning, seizures or loss of consciousness.

Call Ambulance 333
This is not presented as an ambulance number for all of Sudan.

Child Protection Helpline

Sudan — coverage may vary9696

For reporting violence, abuse, exploitation, neglect or an immediate concern about a child’s safety.

Call Child Helpline 9696
Access may vary by state and mobile network.

Use the local police or ambulance number that a health facility or authority in your area confirms is currently operational.

Do not rely on one number; coverage and response may vary by state, network and operating conditions. If a call cannot be completed or there is no response, do not wait on the number alone: go directly to the nearest functioning emergency department or health facility, with a trusted person if possible.

Immediate safety steps

  • Do not leave the at-risk person alone when it is safe to remain.
  • Safely remove medicines, weapons, toxic substances and other means of harm without putting yourself at risk.
  • Do not manage the crisis through prolonged messaging or argument.
  • If the person is confused, unconscious, severely agitated, or has taken an overdose, do not let them drive themselves.
  • Take current medicines and any overdose or substance information to the emergency facility.

A support service, not an emergency service

ICRC Restoring Family Links: 60222 or +249 900 907 832. This is for missing relatives and family contact, not police or ambulance response.

Medicines information

Medicines Information Centre — Khartoum State: 4141, for general medicines information. In poisoning, overdose, seizures or loss of consciousness, seek emergency medical care immediately.

Outside Sudan

Call the official emergency number in the country where you are located or go to the nearest emergency department. If you do not know the number, verify it through an official health or government source in that country.

Clinic communication boundary

Clinic WhatsApp is for booking, payment, links and administrative notices only. It is not used for crisis assessment, treatment, medication changes or emergency intervention.

Page review: 11 August 2026. Any number should be rechecked before operational reliance.